Before anything else · B
Decide what does not travel
Two different questions that people ask as one. What is not allowed on a vehicle, and what is not going anywhere at all. The first is a safety list; the second needs a licensed firm that we are not.
Found at the survey, there is time to deal with it. Found at the tailgate, it stays behind in an empty house.
What comes off the list
The garage and the garden store
Almost everything on the restricted list lives in one of those two places, which is why they are opened at survey along with the loft. Half-used tins of paint, a can of mower fuel, a camping cylinder somebody forgot about, weedkiller from three summers ago.
None of it is dramatic and all of it has to come off the load. Named at survey, you have time to use it, give it away or arrange a licensed collection.
The disposal boundary, plainly
We hold no waste carrier licence and do not carry waste for disposal. Registration exists so that fly-tipped material can be traced back to whoever carried it, and the liability attaches to the householder as well as the carrier.
So when an unlicensed firm offers to take away whatever you do not want, you are being offered something they are not entitled to do, with a risk that partly lands on you.
What we will happily do instead
Move goods to a buyer, to a charity, to a family member or into storage. All of that is transport rather than disposal and all of it is ordinary work.
On most clearances that means two firms on the same day — us for what is going somewhere, a licensed carrier for what is going nowhere. It is a simple split once somebody names it.
Freezers, fuel tanks and gas
A freezer should be emptied, defrosted and dried before the day. A petrol mower or strimmer needs draining. A gas barbecue needs its cylinder removed and dealt with separately.
Three small jobs, each taking a few minutes, each of which stops an item being left behind. They are on the survey note for exactly that reason.
Decide what does not travel
Questions about decide what does not travel
01 Why can you not take fuel or gas?
Because a sealed vehicle full of household goods is the worst possible place for anything flammable or pressurised. It is a safety rule rather than a preference and no firm should bend it.
02 What about a half-used tin of paint?
It comes off the load. Sealed and unopened is sometimes workable at our discretion; opened is not, because paint in a moving vehicle finds a way out of the tin.
03 Can you take things to the tip?
No — we hold no waste carrier licence. We will take goods to a buyer, a charity, a storage unit or another address, which is transport rather than disposal.
04 What about our plants?
They can travel at your own risk on a domestic move. On anything crossing a border they generally cannot travel at all, and the country page will say so.
05 What should we do with the freezer?
Empty it, defrost it and dry it before the day. A freezer moved wet and full is a problem for your goods as well as for the appliance.
06 What if we find something on the morning?
Tell the crew rather than putting it on quietly. It stays behind, which is disappointing, and it is considerably better than the alternative.
Which decision are you at?
Both addresses, roughly what is going, and how firm the dates are. Those three start the schedule and everything else follows from them.